At No. 86 Estate Agency, we believe that the heart of any successful venture lies in its people and the vibrant culture they cultivate. This conviction was beautifully reinforced at the recent EAX10 event in London, an industry gathering that brought together some of the brightest minds to discuss the evolving landscape of our profession. It was an honour to be part of such a dynamic forum, and we were particularly proud to see our very own Katie Cromwell take to the stage as a guest speaker.

Katie joined a panel of esteemed industry experts, delving into a topic incredibly close to our hearts: the profound importance of office culture. In a world that can sometimes feel a little 'grey', we are passionate about 'bringing colour into the grey world of estate agency', and this starts from within. Katie eloquently shared our philosophy, highlighting how a supportive, creative, and genuinely caring environment not only nurtures our team but also directly translates into the exceptional, personalised service our clients receive. She spoke about how fostering a culture of empathy, warmth, and innovation allows us to push boundaries with bold, unique marketing, creating unforgettable experiences and showcasing each home's unique story and lifestyle.

The EAX 10 event itself was a masterclass in collaboration and forward-thinking. From the engaging keynote speeches to the interactive workshops, every moment was packed with valuable insights. We particularly enjoyed hearing diverse perspectives on how to enhance client journeys, embrace new technologies, and, crucially, maintain a human touch in an increasingly digital world. It was inspiring to see so many professionals dedicated to elevating our industry, and it reaffirmed our commitment to our signature selling methodology and our focus on genuine connections.

We returned from London feeling energised and brimming with fresh ideas. The discussions around creating an enjoyable experience where every client feels valued and supported resonated deeply with our core essence. We believe in transforming transactions into memorable milestones, holding our clients' hands through every step of their moving journey. The event provided a wonderful platform to exchange thoughts on how to continually refine our approach, ensuring we always prioritise our clients' needs and aspirations, treating every listing with utmost care, regardless of its value.

We took away so much from EAX 10, not just in terms of industry trends and best practices, but also a renewed sense of community and shared purpose. It was a powerful reminder that by investing in our people and our culture, we are ultimately investing in the dreams and aspirations of those we serve. We are more committed than ever to our mission of making every step of the journey special, ensuring that our friendly approach, personalised service, and captivating marketing materials continue to make homes stand out in a crowded market.

If you're curious about how our passionate, friendly, and creative approach can make a difference to your home journey, or if you simply want to chat about the exciting world of homes, we'd love to hear from you. We're always here to offer help and guidance, making your experience with us warm, positive, and memorable.

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